Effective Date: January 1, 2020
Insight Global, LLC and its subsidiaries (“Insight Global” or “IG”) respect your privacy, and we acknowledge that you have an expectation of privacy related to any personal information we collect from you and we have certain obligations with respect to the same. Insight Global supports the various international and local privacy laws and has procedures in place to meet the requirements of those laws.
We encourage you to review this information so that you may understand how we collect, use, and share your personal information.
If you have questions, please contact the Data Protection Officer at:
Current: 4170 Ashford Dunwoody Road, Suite 250, Atlanta, GA 30319
After June 1, 2020: 1224 Hammond Drive, Suite 1500, Atlanta, GA 30338
Information We Collect
Insight Global collects, stores, and uses personal information to provide our recruiting, employment, outsourcing and related professional services. We collect personal information about individuals who:
- visit our websites,
- are employed, assigned, or placed by Insight Global,
- apply for or are considered for employment, assignment, or placement with Insight Global, and
- are representatives of our customers (including prospective customers), service providers, and suppliers.
We may collect, store, and use the following categories of personal information:
|1||Information we collect as part of the registration process, recruitment or job-matching services whether provided online, in-person, or by telephone.||Contact Information||Name, postal address, email address, and telephone number.|
|Professional Information||Job title, department, or job responsibilities.|
|Resume Information||Employment and education history, language proficiencies, security clearance information, and other work-related skills, awards, and honors, membership in clubs and organizations, personal interests and activities, and information regarding your career interests and other qualifications for or desires regarding future employment opportunities, including information regarding desired compensation and benefits.|
|Information you provide about others||Referrals, references or information regarding your emergency contacts.|
|Job-related social media data||Information from and related to publicly published profiles you’ve created on job-related social media platforms and job boards (such as LinkedIn, Monster, or CareerBuilder).|
|2||Information we collect as part of the hiring and on-going employment processes.||Contact Information||Name, postal address, email address, and telephone number.|
|Identification Data||Social security number, social insurance number and/or driver’s license, passport, or State/Province ID number and contents.|
|Screening Data||Drug, alcohol, and criminal background checks.|
|Financial and Benefits Data||Tax identification number, social security number, financial or bank account information, tax-related information, next-of-kin or emergency contact information, benefits selections potentially including health insurance, retirement planning information, and disability and health-related information, and health information, including that related to a work-related claim (e.g. Workers’ Compensation Claim).|
|Information you provide about others||Referrals, references or information regarding your emergency contacts.|
|Demographic Information||Date of birth, citizenship and work authorization status, and any other identification provided to Insight Global for application or employment purposes.|
|Additional demographic information||Gender, race, ethnicity, disability, veteran information, ideological views or activities, or membership in trade unions.|
|Biometric Data||Fingerprint identification.|
|3||Information we collect from individuals representing organizations||Contact Information||Name, postal address, email address, website and telephone number.|
|4||Information we collect through your use of our website.||Credentials||User ID, log-in credentials, password, and/or PIN.|
|Location data||Your location, such as Global Navigation Satellite System (GNSS) data (e.g., GPS), data identifying nearby cellular towers and Wi-Fi hotspots.|
|Cookies and similar data||Cookies, web beacons, and other similar technologies.|
|5||Information when you communicate with us whether in person, through our website or via e-mail, over the phone, through social media, or via any other medium.||Contact Information||Name, postal address, email address, telephone number or social media account details (depending on how you choose to communicate with us).|
|Communications||Details of communications with us (including when it was sent, when it was received and where it was sent from (such as our website, post, telephone, e-mail, or social media)), as well as messages to you (including information that you may post on our social media platforms)|
|6||Information that we collect from third party partners, our customers, and other Insight Global companies.||Credit Data||Credit information (i.e. credit report, credit score, etc.).|
|Background Data||Background screening information (i.e. address history, criminal records, MVR, etc.).|
|Identification Data||Identity verification (i.e. government issued identification, social security number, etc.).|
|7||Information that we collect incidentally from other sources or public sources.||Public Information||Information available in the media, social media or wider social media platforms (Facebook, Twitter, and LinkedIn), and security systems.|
Why We Use the Information We Collect
|1||Information we collect as part of the registration process, recruitment or job-matching services whether provided online, in-person, or by telephone.||We use this information to:
|2||Information we collect as part of the hiring and on-going employment processes.||We use this information to:
We collect and use Screening Data and Demographic Information when consistent with a legal basis and only as authorized under applicable law. Voluntary self-identification of race and ethnicity will be kept confidential and will only be used in accordance with the provisions of applicable federal laws, executive orders, and regulations, including those which require the information to be summarized and reported to the Federal Government for civil rights enforcement purposes.
We collect and use Financial and Benefits Data to administer payments to you, provide employment-related health and retirement services, and other benefits applicable to your employment.
We collect and use Biometric Data in order to limit access to certain secure locations.
We use information relating to leaves of absence to comply with employment, social security, social protection and other laws, and to record and administer sickness and maternity leave.
We use information about your physical or mental health to ensure your health and safety in the workplace and to assess your fitness to work subject to appropriate confidentiality safeguards and to provide appropriate workplace adjustments, to monitor and manage sickness absence and to administer benefits.
|3||Information we collect from individuals representing organizations||We use this information to:
|4||Information we collect through your use of our website.||We use this information to:
|5||Information when you communicate with us whether in person, through our website or via e-mail, over the phone, through social media, or via any other medium.||We use this information to:
|6||Information that we collect from third party partners, our customers, and other Insight Global companies.||We use this information to:
|7||Information that we collect incidentally from other sources or public sources.||We use this information to:
We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.
As mentioned above, we can, sometimes, use your personal information where this is necessary for our legitimate interests (or those of a third party). This includes where use of your personal information is necessary to:
- ensure effective administration and management of your employment or engagement (including your potential employment or engagement), benefits, management of the business, and business continuity;
- ensure our assets are protected, kept confidential, and not used for inappropriate or unlawful purposes;
- prevent, detect, or investigate unauthorized use of our systems and ensure we comply with law and our policies;
- ensure we can contact you or your family in the case of an emergency;
- check you are legally entitled to work, manage performance, discipline, and promotion processes;
- manage training and development requirements;
- maintain product development and enhancement, along with effective marketing through analytics and profiling for business intelligence;
- deal with disputes and accidents and take legal or other professional advice;
- comply with another country’s laws and regulations;
- prevent fraud and financial crime; and
- ensure network and information security.
If you would like further information on our legitimate interests as applied to your personal information, please contact the Data Protection Officer.
Failure to provide information where required
Where we are requesting information from you in order to employ or engage you, or in order to place or job-match you, if you do not provide the information that we have identified as required we may be unable to properly assist with your request for employment, placement, or job-matching to be performed by Insight Global.
Retaining Your Information
We will retain your personal information for as long as is necessary to provide you with the services requested, or for other necessary purposes such as compliance with a law, regulation, or other legal authority, or as is otherwise permitted to be maintained for other legal purposes, such as audit, security, fraud prevention, or preserving and defending Insight Global’s legal rights.
Due to our various obligations for retaining records, retention periods may vary. For example, we will retain a copy of your contact details if you object or opt-out of receiving direct marketing communications from us. We will add your details to our suppression list to attempt to comply with your request not to receive any future marketing communications from us. Also, we will not delete personal information if relevant to an investigation or a dispute. It will continue to be stored until those issues are fully resolved.
We use the following criteria to determine retention periods:
- how long the data is needed to provide staffing and managed services and operate our business;
- whether there are contractual or legal obligations that exist that require us to retain the data for period of time;
- whether any law, statute, or regulation allows for a specific retention period;
- whether an individual has agreed to a longer retention period;
- whether the data is considered to be sensitive data, and
- what the expectation for retention was at the time the data was provided to us.
Information We Share
Insight Global holds its employees, agents, and suppliers accountable for maintaining the trust that you place in us with your personal information.
For individuals, Insight Global shares the data that is necessary to perform its staffing and outsourcing services with other Insight Global entities, customers, suppliers, or with service providers that may be engaged to assist in managing the processes required to provide these services.
Any engagement of a customer, supplier, or service provider will be governed by appropriate contractual requirements limiting the use of your information for any purposes beyond those specifically directed by Insight Global and requiring that they ensure sufficient administrative and technical security mechanisms are in place to prevent your information from being improperly used, disclosed, or accessed.
We share only the necessary data to facilitate the employment and managed services requested by you, or in order to provide our staffing or outsourcing services, we share your personal information with:
- our customers or suppliers for potential placement, employment, outsourcing and related professional services opportunities;
- our customers or suppliers who are seeking employees that match your qualifications and profile;
- the company to which you have been assigned to work, in order to integrate with their application and employment processes;
- managed service providers that administer and manage contingent workforce programs for our customers;
- service providers that perform outsourced administrative services on our behalf, such as applicant tracking systems, human resource information management, payroll processors, and benefit administrators, and
- our information technology vendors for data storage or hosting, business continuity, and disaster relief.
At all times, Insight Global shares your personal data with these third parties only for recruitment, placement, employment, outsourcing and related professional purposes.
Your personal data may be transferred to other third-party organizations in certain scenarios:
- If we discuss selling or transferring part or all of our business – the information may be transferred to prospective purchasers under suitable terms as to confidentiality;
- If we are reorganized or sold, information may be transferred to a buyer who can continue to provide services to you;
- If we’re required to by law, or under any regulatory code or practice we follow, or if we are asked by any public or regulatory authority – for example the Police, or
- If we are defending a legal claim your information may be transferred as required in connection with defending such claim.
Data Subject’s Rights
We respect your right to access and control your information and comply with applicable data protection laws and regulations. The amount of personal information you are required to supply when engaging our services is consistent with Insight Global’s interests in providing our services to you.
You may have certain rights in relation to your personal information. The availability of these rights and the ways in which you can use them are set out below in more detail.
California Privacy Rights
For individuals located in the State of California, Insight Global complies with the data protection laws in your state, and if applicable, you have the following rights:
- To know what personal information is being collected about you.
- To know whether your personal information is sold or disclosed and to whom.
- To say no to the sale of personal information.
- To access your personal information.
- To request the deletion of any personal information.
- To equal service and price, even if you exercise your privacy rights.
Other Privacy Rights
Under the laws of some jurisdictions you may have the right to request additional information about the personal information we collect, request access to the personal information we process, correct an error or omission, delete personal information, or object or limit further processing. Insight Global adheres to applicable data protection laws and will respect individual rights requests under those laws.
Because processing your information is necessary to the performance of recruitment, placement, and employment, outsourcing and related professional services that Insight Global provides to you, a request to exercise certain rights may result in Insight Global being unable to continue providing its services such as recruitment, placement, employment, outsourcing or related professional services. Subject to applicable law, Insight Global also may limit or deny requests or charge reasonable fees.
We may periodically use your contact information to send you updates via e-mail in order to alert you to opportunities or services relevant to your interactions with us, such as jobs in our database that match your selected criteria.
At the point where we request personal information about you, our site also gives you the opportunity to decide which communications you wish to receive. When your interactions with Insight Global have resulted in your registration for multiple services or resources it may be necessary to opt out from each service separately.
You can opt-out of receiving direct marketing from us at any time. Each marketing communication will provide instructions on how to opt out of receiving similar e-mails from the registered service or resource. You can also opt-out by contacting the Data Protection Officer at firstname.lastname@example.org.
How We Protect Your Information
Insight Global takes care to secure your personal information.
We regularly monitor industry standards for securing information and review our physical, technical, and organizational security practices in order to determine how best to prevent the loss, misuse, alteration, unauthorized access, destruction, or disclosure of your personal information.
Any personal information sent to us, either in writing or e-mail, may be insecure in transit and we cannot guarantee its delivery. Some of the information you may enter on our web site may be transmitted securely via Secure Sockets Layer SSL, 128 bit encryption services. Pages utilizing this technology will have URLs that start with HTTPS instead of HTTP.
Passwords must be kept confidential and not disclosed to a third party. Insight Global will not ask you for your password.
Cookies, in conjunction with our web server’s log files, allow us to calculate the aggregate number of people visiting our web site and which parts of the site are most popular. This helps us gather feedback in order to constantly improve our web site and better serve our customers. Cookies do not allow us to gather any personal information about you and we do not generally store any personal information that you provided to us in your cookies.
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