Training Services

Every successful business makes strategic, high value investments to spur growth.  Insight Global understands no investment is more valuable than investing in people.  Whether our clients wish to close skill gaps, scale their workforce or provide enrichment and learning opportunities, Insight Global delivers comprehensive educational solutions that not only build a more skilled and nimble workforce, but also create strong employee loyalty.

  • New Employee Onboarding
  • Junior Development 
  • Source-Train-Manage
  • Training on a wide variety of skills and/or methodologies

Contact our MSD for your managed services needs.

Case Study:

Insight Global understands no strategic investment is more valuable than investing in your people. As such, Insight Global offers tailor-made, comprehensive and scalable educational solutions for a wide variety of services. Further, Insight Global recognizes adding a training element to a managed service program can drive significant value to our clients by creating a more skilled workforce and fortifying employee loyalty. For more information regarding Insight Global’s training capabilities, please click below.

Training Request

Our client was awarded a large federal contract with the Department of Defense (DoD) to develop and deploy custom Point-of-Sale (POS) software. Our client needed a partner to provide end-user training for the new POS software

 

Training Strategy

Insight Global developed training modules for each type of POS deployment (Fueling Station, Quick Service Restaurant, Retail and Manager) and provided twelve (12) trainers to deliver the training to over 200 resources. Due to the significant geographic distance between training zones, trainers were assigned to specific regions (high volume regions were assigned multiple trainers). The physical training took place over a three (3) day period and educated technicians on the POS functionality and how to perform their daily tasks effectively.

Training Request

Our client, a Fortune 100 technology company, engaged Insight Global to develop a comprehensive training program to educate 35+ non-developer resources with a high technical aptitude on how to develop state specific software programs.

Training Strategy

Insight Global’s developed a three phased training solution led by two (2) experienced Trainers. The solution included the following phases:

  • Phase 1 (50 Hours): Computer-based training to give developer trainees intensive training on the following technologies: C#.NET, C/UNIX, SQL and UNIX. The goal of this phase was to provide developer trainees with common core knowledge and understanding of the skills required.
  • Phase 2 (50 hours): Onsite, extended independent training focused on project-based exercises.
  • Phase 3 (40 Hours): Client internal training centered around proprietary technologies required to develop in client’s environment.

Training Request

Our client, a Fortune 100 technology company, experienced growing demand in their Cloud and Managed Services NOC. Insight Global was engaged to develop training to ensure newly hired resources were productive in the client’s environment

Training Strategy

Insight Global’s training solution incorporated a combination of self-study and an instructor lead training course to enhance the skills required to support our client’s needs. The curriculum included the following:

  • Client Environment Training
  • OSI & TCP/IP
  • ITIL v3 Fundamentals
  • BMC Remedy
  • Network Topologies